You run your lodge
We run your merch
Because your business is hospitality, not folding shirts
We’re currently exploring interest. If this sounds useful, we’d love your feedback at [email protected]
The insight
Guests
love branded gear
They want take home something that reminds them of the place and the experience
. . .
The Problem
Lodges
don’t love managing it
Inventory, payments, sizing, restocking — it’s a headache that usually gets dropped
. . .
The Solution
We
know how to make it work
We handle everything — fully managed, self-serve, and custom-branded merch setup
. . .
The Concept
We design and install a clean, self-serve merch display — fully branded and sized for your lodge.We handle printing and engraving, regular restocking, and shipping small batches of branded items throughout the season.We run the sales system — guests browse, scan a code, and pay on their own.We manage inventory and payments.You receive a share of the sales — no extra staff, no extra tech, no extra work.
Demo display at our fictional example lodge — Silver Scale Lodge
What’s In It for You?
No cost. No complexity.
No upfront costs — we cover all setup and logistics
No time wasted — no inventory, no staff, no trackingClear upside. Low risk.
Monthly payouts — fully transparent
We carry the inventory — and even cover shrinkageYour brand, carried home.
Consistent quality — premium goods, professional presentation
Branded exposure — guests take your name homeYou’ll actually like merch again.
This is a pilot offering — and we’re actively gathering input from lodge owners.
Let us know what you think, what’s missing, or what could make it even easier for you.
Share your thoughts, questions, or concerns at [email protected]
We’ll reply personally and take your input seriously.
What’s in the Shop
We offer well-designed, lodge-branded items your guests will actually want to own — not just as souvenirs, but as gear they’ll use and keep.Every product is built for quality and character.The design changes with each season, making every piece part of a limited-edition series — practical, good-looking, and quietly collectible.
How Sales Work
Each product in the display is tagged with a QR code.No staff involvement needed.
Guests simply scan, pay by phone, and take the item.We track sales and inventory remotely, restock and ship automatically when it’s low.All transactions go through our system. You receive regular payouts and a clear sales summary.We take on all the risk — including shrinkage.You never pay out of pocket or carry inventory liability.
Why Guests Actually Buy
Everything is designed to make the decision easy.
The display is always visible to guests, it feels like part of the lodge, not a gift shop.We offer items your guests actually want to wear, use, or gift — well-made, lodge-branded pieces that feel right in the setting.Guests take their time, browse freely, and buy whenever it feels right.Inventory and sizing are always available, it looks full without being overstocked.
FAQ
Do we need to buy inventory?
No. We fund all products and materials. You don’t buy anything.What happens if items don’t sell?
We take that risk. You’re never responsible for unsold stock.How do guests pay?
Each item has a QR code. Guests scan and pay via phone. No need for staff or front desk involvement.How often do you restock?
We track sales remotely and send refills as needed throughout the season — no action required on your part.How do we get paid?
Once a month, you receive a direct payout with a breakdown of what sold.
About us
Hawk & Oak is based in Vancouver, BC.After years of working with lodges as trip organizers, we know the rhythm of remote operations — the seasonality, the pressure, the need for simplicity.That’s why we created a system that takes the hassle out of merchandise — while making it look and feel like part of the lodge.We’re building this together with lodge owners, and your feedback helps shape every part of it.Email us at [email protected]
What do you think?
If this could work at your lodge — or even if you’re not sure — we’d love to hear your thoughts.
© Hawk & Oak 2025